The Operations Center is the beating heart of many library services, where new books and materials come into the library system, where many items placed on hold are sorted and transferred and where specialized materials and services for outreach to schools, retirement communities, shelters and other settings are centered. Several workgroups housed in the new building will have full use of Automated Materials Handling technology, which will organize and circulate materials, cutting down on the need for staff to perform repetitive, laborious tasks so their work can be more focused on community-facing needs in addition to library holds being filled faster.